MacBooks, Chromebooks lead losers in laptop computer repairability evaluation

A stack of broken Chromebook laptops

Enlarge / A stack of damaged Chromebook laptops at Cell Mechanic Inc. electronics restore store in Westbury, New York, U.S., on Wednesday, Might 19, 2021. (credit score: Getty)

Chromebooks and MacBooks are among the many least repairable laptops round, in keeping with an evaluation that client advocacy group US Public Curiosity Analysis Group (PIRG) shared this week. Apple and Google have lengthy been criticized for promoting gadgets which might be deemed more durable to restore than others. Worse, PIRG believes that the 2 corporations are failing to make laptops simpler to take aside and repair.

The “Failing the Repair (2024)” report launched this week [PDF] is basically primarily based on the repairability index scores required of laptops and another electronics offered in France. Nevertheless, the PIRG’s report weighs disassembly scores greater than the opposite classes in France’s index, like the supply and affordability of spare components, “as a result of we expect this higher displays what customers assume a repairability rating signifies and since the opposite classes will be nation particular,” the report says.

PIRG’s scores, like France’s restore index, additionally issue within the availability of restore paperwork and product-specific standards (the PIRG’s report additionally seems at telephones). For laptops, that standards consists of offering updates and the flexibility to reset software program and firmware.

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