3CX knew its app was flagged as malicious, however took no motion for 7 days

3CX knew its app was flagged as malicious, but took no action for 7 days


The assist group for 3CX, the VoIP/PBX software program supplier with greater than 600,000 prospects and 12 million day by day customers, was conscious its desktop app was being flagged as malware, however determined to take no motion for every week when it realized it was on the receiving finish of an enormous provide chain assault, a thread on the corporate’s neighborhood discussion board reveals.

“Is anybody else seeing this difficulty with different A/V distributors?” one firm buyer requested on March 22, in a put up titled “Risk alerts from SentinelOne for desktop replace initiated from desktop shopper.” The shopper was referring to an endpoint malware detection product from safety agency SentinelOne. Included within the put up had been a few of SentinelOne’s suspicions: the detection of shellcode, code injection to different course of reminiscence area, and different emblems of software program exploitation.

Is anybody else seeing this difficulty with different A/V distributors?

Submit Exploitation
Penetration framework or shellcode was detected
Oblique command was executed
Code injection to different course of reminiscence area through the goal course of’ initialization
SHA1 e272715737b51c01dc2bed0f0aee2bf6feef25f1

I am additionally getting the identical set off when making an attempt to redownload the app from the online shopper ( 3CXDesktopApp-18.12.416.msi ).

Defaulting to belief

Different customers rapidly jumped in to report receiving the identical warnings from their SentinelOne software program. All of them reported receiving the warning whereas operating 18.zero Replace 7 (Construct 312) of the 3CXDesktopApp for Home windows. Customers quickly determined the detection was a false constructive triggered by a glitch within the SentinelOne product. They created an exception to permit the suspicious app to run with out interference. On Friday, a day later, and once more on the next Monday and Tuesday, extra customers reported receiving the SentinelOne warning.

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