Sony delists PlayStation model of Cyberpunk 2077, gives refunds to all house owners

Logo for new video game Cyberpunk 2077.

Enlarge / Refunds have gone to a complete new stage for CD Projekt Pink’s newest sport. (credit score: CD Projekt Pink / Sam Machkovech)

Cyberpunk 2077‘s woes on “last-gen” gaming consoles mounted on Thursday with an unprecedented about-face by Sony. Efficient instantly, the CD Projekt Pink journey sport has been totally delisted from the PlayStation Retailer, and present house owners have been instructed they’ll request refunds for any purchases of the sport’s digital-download model.

Shortly after Sony’s Thursday night assertion went reside, a button appeared for customers signed in with their PlayStation Community account to request a no-questions-asked refund of their CP77 buy. (This button would not seem for all customers as of press time, seemingly owing to a swell of visitors to Sony’s servers.) The refund’s processing “could differ primarily based in your cost methodology and monetary establishment.” Ars Technica has confirmed that the sport’s PS Retailer itemizing can not be accessed on PS4 or PS5 consoles, whereas present house owners can nonetheless discover the sport of their digital library interface and play it.

The information follows CD Projekt Pink’s personal admission that the sport’s efficiency on base consoles like Xbox One and PlayStation four suffered from “bugs and crashes.” Due to this fact, Pink inspired prospects to request refunds from each digital and bodily retailers—and the corporate opened an e mail hotline for anybody who struggled with makes an attempt to get refunds. Positive sufficient, sport house owners in each console camps discovered the default refund course of unworkable—and Sony’s sweeping motion right here could level to a requirement on their half to have a refund course of be appropriate with its phrases of service. In different phrases, if the sport is “damaged,” then Sony could must acknowledge such points with a top-to-bottom wipe of the sport from PSN to work with CDPR’s public refund plan, versus providing selective refunds.

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