Sonos attracts extra buyer anger — this time for its privateness coverage


A graphic illustration of the Sonos logo.
Illustration: The Verge

It’s been a rocky couple of months for Sonos — a lot in order that CEO Patrick Spence now has a canned autoreply for patrons emailing him to vent in regards to the redesigned app. However as the corporate works to proper the ship, restore belief, and get the brand new Sonos Ace headphones off to a robust begin, it finds itself in the midst of one more controversy.

As highlighted by restore technician and shopper privateness advocate Louis Rossmann, Sonos has made a big change to its privateness coverage, at the least in the US, with the elimination of 1 key line. The up to date coverage not incorporates a sentence that beforehand mentioned, “Sonos doesn’t and won’t promote private details about our clients.” That pledge continues to be current in different…

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