Samsung’s “restore mode” lets technicians have a look at your cellphone, not your information

A smartphone gets repaired.

Enlarge / A smartphone will get repaired. (credit score: Getty Photographs / krisanapong detraphiphat)

Samsung is introducing an attention-grabbing new characteristic for folks sending of their Galaxy telephones for restore: “restore mode.” When delivery off your cellphone, you would possibly need to do one thing to guard your information, and the brand new characteristic feels like an important resolution. It locks down your information, however not your cellphone.

Dealing with information throughout a mail-in restore course of is hard. You could possibly wipe your cellphone, however that is a giant problem. You do not need to simply ship in a totally locked down machine, as technicians cannot completely check it in the event that they’re locked out of all the things. Whereas in restore mode, technicians can nonetheless poke round in your machine and check all the things, however they will solely see the default apps with clean information. While you get your machine again, you’ll be able to re-authenticate and disable restore mode and you will get all of your information again.

The characteristic was first noticed by SamMobile, and Samsung has to this point solely introduced the characteristic in a Korean press launch; it’s first launching in Korea for the Galaxy S21 (the S22 is Samsung’s newest flagship cellphone). Restore mode will be turned on from the settings menu, and Samsung says (by way of Google translate), “You will not be capable of entry your private information, corresponding to images, messages, and accounts,” and anybody with the cellphone will “solely use the default put in apps.”  Restore mode will be exited the identical method, although you will have to authenticate with a sample, pin, or fingerprint.

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