Nvidia thinks RTX 4090 cables melted as a result of they weren’t totally plugged in

The GeForce RTX logo on the Nvidia GeForce RTX 4090 Founders Edition.
The corporate says it’s heard round 50 experiences of points. | Photograph by Tom Warren / The Verge

Weeks after Nvidia introduced that it was investigating experiences that the ability cables for its RTX 4090 graphics card had been melting and burning, the corporate says it could know why: they only weren’t plugged in all the way in which.

In a put up to its buyer help discussion board on Friday, Nvidia says that it’s nonetheless investigating the experiences, however that its findings “counsel” an insecure connector has been a standard concern. It additionally says that it’s gotten round 50 experiences of the problem.

Nvidia’s flagship card makes use of what’s often known as a 12VHPWR energy connector, a brand new customary that isn’t natively supported by many of the energy provides that folks have already got of their PCs. Due to that, it ships an adapter — or “energy dongle,” as Friday’s put up calls it — within the…

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