Netflix’s ad-supported plan doesn’t work on Apple TV, “older” Chromecasts, PS3

A person's hand holding a TV remote control with a Netflix button.

Enlarge / Most sensible TVs ought to work with Netflix’s new ad-supported plan. By some means, it’s miles extra highly effective, newer units that will have points. And the PS3. (credit score: Getty Pictures | Christopher Ames)

Netflix’s latest providing, a $7-per-month “Primary with Adverts” plan, comes with inherent compromises: 5 minutes of advertisements per hour, one gadget at a time, no downloads, 720p decision, and a few unavailable content material. However there are additionally a number of gadget compatibility points, together with new units.

On Netflix’s assist heart web page for individuals encountering the error “Primary with Adverts shouldn’t be supported,” Netflix notes that “Primary with Adverts is not supported on Apple TV.” “You may must improve your Netflix plan to the Primary, Normal, or Premium plan,” Netflix advises, or else “use a distinct gadget.” That final bit hyperlinks to Netflix’s checklist of formally supported units, which unhelpfully reveals an Apple TV brand with no footnotes or different particulars about its limitations. Netflix instructed 9to5 Mac in a press release that Apple TV help is “coming quickly.”

The identical is true for any Chromecast besides the latest mannequin, Chromecast with Google TV. “Primary with Adverts is supported solely on Chromecast with Google TV,” Netflix states, that means that any mannequin purchased earlier than September 2022—just like the 4K model Google offered till then— is out of luck.

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