DoorDash now lets couriers drop and block impolite prospects with out penalty


The DoorDash logo in red and white
DoorDash is rolling out new in-app security options to assist shield each prospects and supply employees utilizing the platform. | Illustration by Alex Castro / The Verge

DoorDash has expanded its security toolkit, rolling out new options that can routinely examine in with supply employees and supply simpler methods to report incidents that might affect the protection of each its prospects and workers.

As the primary line of protection, the corporate has launched SafeChat: an automatic message monitoring system that detects any offensive or abusive language used throughout the app’s chat perform and points a warning to whoever despatched the message — whether or not they’re a buyer or a DoorDash worker.

Picture: DoorDash
SafeChat will detect any offensive or abusive language used inside its chat characteristic and permit supply drivers to unassign themselves from the order to keep away from in-person interplay.

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