Cable ISP warns “extreme” uploaders, says community can’t deal with heavy utilization

A pair of scissors cutting an Ethernet cable.

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Mediacom, a cable firm with about 1.four million Web prospects throughout 22 states, is telling heavy uploaders to scale back their knowledge utilization—even when these customers are properly under their month-to-month knowledge caps.

Mediacom’s quickest Web plan provides gigabit obtain speeds and 50Mbps add speeds with a month-to-month knowledge cap of 6TB. However as Cease the Cap wrote in an in depth report on Wednesday, the ISP is “attain[ing] out to a rising variety of its heavy uploaders and telling them to scale back utilization or face a pace throttle or the potential closure of their account.” Mediacom informed Ars that it’s contacting heavy uploaders “extra ceaselessly than earlier than” due to elevated utilization triggered by the COVID-19 pandemic. The corporate stated that heavy uploaders “could also be beneath their complete bandwidth utilization allowance however nonetheless have a detrimental impression on Mediacom’s community.”

Mediacom’s phrases and situations say the corporate prices $10 charges for every further block of 50GB utilized by prospects who exceed the info cap. However customers could also be warned about their utilization lengthy earlier than they danger overage charges. One consumer in East Moline, Illinois, who described the predicament on a DSLReports discussion board in early January, stated they paid for the 6TB plan “to ensure we would not go over the cap” and had by no means used greater than 4TB. The consumer wrote:

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