Apple is already utilizing its chatbot for inside work

An illustration of the Apple logo.
Illustration: The Verge

Apple is utilizing an inside chatbot to assist its workers “prototype future options, summarize textual content and reply questions primarily based on knowledge it has been skilled with,” says Bloomberg’s Mark Gurman in Energy On at this time.

Apple hasn’t been positive what it desires to do with its Apple GPT chatbot challenge on the customer-facing facet but, however Gurman’s report shed some mild on not less than its inside chatbot makes use of. Based on the e-newsletter, Apple is methods to develop the usage of generative AI inside its group, with one chance being giving the instrument to its AppleCare assist workers to raised assist prospects coping with points.

That received’t essentially occur quickly, because the chatbot tendency to get issues improper is well-known to Apple and its CEO,…

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